Privacy Policy

Effective Date: April 25, 2025

Xellent Consulting Agency B.V. ("we", "our", "us") operates the websites www.xellentconsulting.agency and www.xellent-act.com ( the Websites"), and provides related services ("Services").

We are committed to protecting your privacy and ensuring compliance with applicable data protection laws, including the European General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), and Caribbean data protection guidelines. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

By using our Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

• Identification Data: Full name, company name, email address, phone number, postal      address.
• Service Information: The services you are interested in.
• Technical Data: IP address, browser type and version, device information, time      zone setting, and usage data (e.g., browsing actions and patterns).

We collect this information directly from you or automatically when you use our Websites.

2. How We Use Your Information

We use your information for the following purposes:

• To      provide and maintain our Services.
• To      communicate with you, including responding to inquiries.
• To      personalize your experience.
• To      monitor and analyze usage and trends to improve our Services.
• To      comply with legal obligations.

We do not sell your personal information.

3. Legal Bases for Processing (EU/EEA Users)

If you are located in the European Economic Area (EEA) or the Caribbean jurisdictions applying GDPR principles, we rely on the following legal bases:

• Consent:     When you voluntarily provide information.
• Technical Data:essity: To fulfill our contract with you.
• Legal Obligation: To comply with laws and regulations.
• Legitimate Interests: To manage and improve our Services (provided your rights do      not override these interests).

4. Disclosure of Your Information

We may share your information with:

• Service Providers: To perform tasks on our behalf, including IT services, analytics, and customer support. These parties are contractually obligated to protect your information.
• Legal Authorities: If required to comply with legal obligations or defend legal claim
• Business Transfers: In connection with any merger, sale, or transfer of assets

We do not share your information with third parties for their own marketing purposes.

5. Cookies and Tracking Technologies

Our Websites use cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize you and remember your preferences.

You can control cookies through your browser settings. However, disabling cookies may limit your use of certain features.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.

7. International Transfers

Your information may be transferred to and processed outside your country of residence. Where required by law, we will implement safeguards (such as Standard Contractual Clauses or equivalent measures) to ensure an adequate level of protection.

8. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

• Right      to Access: Request copies of your personal data.
• Right      to Rectification: Correct inaccurate or incomplete data.
• Right      to Erasure: Request deletion of your personal data.
• Right      to Restrict Processing: Request restriction of processing.
• Right      to Data Portability: Request transfer of your data to another          organization.
• Right      to Object: Object to data processing under certain circumstances.
• Right      to Withdraw Consent: Where processing is based on consent.

To exercise your rights, please contact us at privacy@xellentconsulting.com

If you are located in the EEA, you also have the right to lodge a complaint with your local Data Protection Authority.

9. Children's Privacy

Our Services are not intended for individuals under the age of 16 (or lower where applicable law provides). We do not knowingly collect personal data from children. If we learn that a child has provided us with personal information, we will delete it immediately.

10. Links to Other Websites

Our Websites may contain links to external websites. We are not responsible for the content, privacy policies, or practices of any third-party sites. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal, technical, or business developments. When we update our Privacy Policy, we will revise the "Effective Date" at the top of this page.

We encourage you to review this page periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Xellent Consulting Agency B.V.
Email: privacy@xellentconsulting.com
Website: www.xellentconsulting.agency